Contact FairFX Customer Service
FairFX Phone Numbers and Emails
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+44 345 034 9998
Customer Service:
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+44 124 477 9900Get PIN / PIN reminder
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+44 207 778 9350Money Transfers
Report Fraud:
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+44 175 377 5961Lost / Stolen Currency Cards
FairFX Emails:
FairFX Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call FairFX is 441244779900. 51% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as FairFX may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call FairFX is 441244779900. 51% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as FairFX may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.
People call FairFX mainly because of cards, account and request for information.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact FairFX is enquiries@fairfx.com. 48% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact FairFX?
Contact Information
FairFX Website:
FairFX Help Center:
Corporate Office Address:
How Good is FairFX's Customer Service?
Summary of FairFX Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FairFX?
Cards Question:
- “Stolen card”
- “Card cancelled itself”
- “My card”
Account Question:
- “Not receiving six digit code”
- “Passwords”
- “Transfer to another account”
Request for Information Question:
- “I need to know my card number and how to change my number as it logged me out and I can't get back in.”
- “Cant remember pin card not activated”
- “About a pending”
Payments and Charges Question:
- “Payment for Euros purchased”
- “My transaction is showing pending all the time and we can’t access our money”
- “Payment didn't come through”
Product/ Service Question:
- “Unable to wothdraw monies”
- Complaint and thinking of leaving
- “Re buying euros cash and digital”
Return/ Replace Question:
- “I can't change my PIN number and the app has logged me out to I can't change my number either.”
- “Change pin”
- “Changing my phone number”
Activation/ Cancellation Question:
- “I want to cancel my card”
- “Cancel account”
Shipping and Delivery Question:
- “Not received ordered euros”
- “Not received card yet”
- “I haven't received my card although fair fx says it has been sent over a week ago”
Staff Question:
- “Slow service”
- “Bad email service”
Other Question:
- “Unable to transfer money”
- “Query”
- “Pending”
Compare FairFX Customer Service To
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