Contact FairFX Customer Service
FairFX Phone Numbers and Emails
Customer Service:
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+44 124 477 9900Get PIN / PIN reminder
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+44 207 778 9350Money Transfers
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+44 345 034 9998
FairFX Emails:
How to Contact FairFX?
FairFX Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call FairFX is 441244779900. 50% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as FairFX may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call FairFX is 441244779900. 50% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as FairFX may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.
People call FairFX mainly because of cards, account and request for information.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact FairFX is enquiries@fairfx.com. 47% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
FairFX Website:
FairFX Help Center:
Corporate Office Address:
How Good is FairFX's Customer Service?
Summary of FairFX Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FairFX?
Cards Question:
- “My card”
- “To register for a card”
- “Theft of card”
Account Question:
- “Transfer to another account”
- “Regarding my account”
- “Account”
Request for Information Question:
- “About a pending”
- “About my pin”
- “No response to emails”
Payments and Charges Question:
- “Payment for Euros purchased”
- “My transaction is showing pending all the time and we can’t access our money”
- “Payment didn't come through”
Product/ Service Question:
- “Unable to wothdraw monies”
- Complaint and thinking of leaving
- “Re buying euros cash and digital”
Return/ Replace Question:
- “Change pin”
- “Changing my phone number”
- “Change my address”
Activation/ Cancellation Question:
- “I want to cancel my card”
- “Cancel account”
Shipping and Delivery Question:
- “Not received ordered euros”
- “Not received card yet”
- “I haven't received my card although fair fx says it has been sent over a week ago”
Staff Question:
- “Slow service”
- “Bad email service”
Other Question:
- “Pending”
- “Not possible send money and not possible put for apple pay”
- “Query”
Compare FairFX Customer Service To
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